At 313design lab Inc., (“313design”) we hold the utmost respect for your privacy and appreciate your trust in us. We know you care about how information about you is used and shared and would like to emphasize our serious commitment to protecting your privacy. Below, we will share how 313design collects, uses and shares information about you when you use our website (“Services”) and interact with us. Services also include your purchase not only via our website but also through all pre-order platforms such as Kickstarter.
When using our website by creating an account, purchasing an item, signing up for our newsletter or interacting with us via customer service channels, or when using all pre-order platforms where our product is available, contact information you provide such as your name, email address, phone number, payment information, billing and shipping address, demographic information, and any other information you choose to provide.
Please know that we never share any of your information with anyone (sell, trade or transfer) other than our third party order fulfillment vendors in order to ship your order to you.
When interacting with our Services and emails, information such as “cookies” and web beacons are examples of tools used to collect usage information. Information includes: IP address, date/time of access, referring page URL, browser type, length of session, search keywords, page views and number of visits.
When interacting with our Services and emails via mobile phone, we may receive information about your location and mobile device, including hardware model, operating system and version and unique device identifiers. Please be assured this information is not linked to you individually.
Please note that you can set your web browser to disable cookies entirely and also have the option of deleting them once you have left our website. Please also note that if you sign up for our newsletter, we will collect your name and email address for the purpose of sending you news and updates about our products. This information will never be shared and you can unsubscribe at any time.
we use your email address to help you create and maintain and account on our Services, and to send you information about our products. We also use your email address as a form of communication to send you order updates, shipping notifications and order/product related customer support messages.
we use your name, billing and shipping address, phone number and demographic information to process and deliver purchases, returns, backorders, etc.
313design uses the best resources available in administration and technology to ensure your personal information is kept safe and secure. 313design’s servers are in high-security locations in the United States. Only the most advanced technology is used to ensure that your information stays safe. In the event that any information under our management is compromised as a result of breach of security, please be assured we will do all we can do investigate the situation and notify all customers whose information may have been compromised to take appropriate follow-up measures.
We occasionally review this Privacy Policy to make sure it complies with applicable law as well as adheres to changes in our business. Should any changes be made, the Privacy Policy modification date at the top of the page will be updated to reflect such changes.
By using our services, you agree to the use, disclosure, and procedures set forth by this Privacy Policy.
If you have any questions, please do not hesitate to reach out to us at support@313.design